Refund policy

At 5One, we’re not your regular clothing store. Sure, we offer stylish, high-quality pieces—but so do many others. What makes us different is that our clothing is designed with you in mind. Each piece is made to fit you—flawlessly, elegantly, and effortlessly.

To start a return, click here

If for any reason you’re not completely satisfied, you may return your purchase within 7 days for a full refund.

• Returns are free if you selected Checkout+ at checkout.

• If Checkout+ was not selected, the customer is responsible for return shipping costs.

• All sale items are final sale and cannot be returned or exchanged.

We just ask for one small favor in return: please share your feedback with us. Tell us how we can improve, so that next time, your clothing doesn’t just fit—it fits you perfectly.